Tenant Information

If you are interested in any of our properties to rent the following applies unless stated otherwise:

1. A holding deposit of one weeks rent is payable upon completion and submission of an application to rent form. This will be refunded if your application is successful.

2. Once your application is approved a deposit equal to 5 weeks rent is payable, which will be used as your BOND. This will be registered and protected under our Bond Protection Scheme.

3. One month's rent is payable upon signing the occupational contract and prior to the contract commencement date.

Payment Methods;

Cash or cheque paid in office.

Online bank transfer. (Contact office for bank details)

Paid into any Lloyds Bank branch. (Contact office for bank details)

Application for occupational contract:

Please contact our office for an application form to be emailed or posted.

If you have no previous rental history, or are in receipt of housing benefit, a guarantor may be required, each application is assessed on an individual basis.

Guarantor Criteria;

Home owner
In receipt of income to cover the cost of rent

Please note: a draft occupational contract is available upon request.

Fees and Charges

Column

Contract Holder(s) Fees as applicable from 1^st September 2019

Service	Explanation	Fee / Charge
Holding Deposit	In order to hold the property for up to two weeks whilst the application is being processed	Equal to 1 weeks rent
Rent	As agreed and specified in the occupational contract	Subject to agreement
Security Deposit / Bond	This is held during the term of the contract, subject to deductions if there are any rent arrears or damages at the end of the contract term	Equal to 5 weeks rent
Late payment fee	Where rental payment is over 14 days delayed as per the occupational contract a fee will be applied per each letter issued.	3% above the Bank of England’s base rate + VAT for each day that the payment has been outstanding.
Key replacement fee	Where the keys have been lost or misplaced by the contract holder(s). The "actual cost" includes the cost of that contractor's labour, as evidenced by an invoice or receipt. The "actual cost" means the cost of the key, security device or lock, as evidenced by an invoice or receipt.	is the amount equal to the actual cost of the replacement, change, addition or removal.
Call out fee for out of office hours emergency visits	Whereby the contract holder(s) or contract holder(s) visitors have caused the need to have a contractor or representative to call out to the property to carry out a repair or be in attendance	£50.00+VAT charge plus costs of carrying out repair as invoiced by contractor
Missed contractor fee	Where the contract holder(s) misses a prearranged appointment or refuses to allow a contractor entry to the property	£50.00+VAT
Early Release Fee	Where a contract holder(s) wishes to end the contract outside of the agreed terms of the occupational contract. They agree to cover the loss incurred by the landlord as a result of the early release	The landlord’s costs of remarketing and setting up a new contract plus VAT
Pet Deposit	Additional one weeks rent to be added to the security deposit.	Equal to an additional 1 weeks rent

Damages

Your landlord or agent can seek to recoup any losses they have suffered from the deposit due to losses arising from the failure of the contract holder to perform any of their obligations, or from the failure to discharge any liability arising under or in connection with the contract. This would include ‘damage’ to the property. However, a landlord or agent are also entitled to seek a ‘damages’ payment from you at any time, with your agreement or by applying for a court order, for example if the deposit does not cover the costs they have incurred at the end of the contract.

Examples of this may be whereby you have reported a repair and the contractor instructed confirms that the contract holder caused the damage or requirement for repair, the contract holder is then liable to recover the costs to put them back in the position they would have been had you carried out all the obligations in your contract.